The Princeton DMV will temporarily close for upgrades and renovations to offer customers a “One-Stop-Shop” design, that will be more customer-focused, professional, and efficient. The DMV facility will be closed from July 8, 2024, to July 30th, while renovations occur. A temporary “pop-up” location will serve customers at 400 N. Main Street. The Princeton DMV facility will save time for customers and offer vehicle and driver services at a single counter.
“Since taking office, I have made it a top priority to provide exceptional customer service and reduce lines and wait times,” Giannoulias said. “Our Princeton facility will be among the first to get this makeover that will give it a modern feel while employing new technology to create efficiencies.”
Driver services and vehicle services employees at “One-Stop-Shop” DMVs are now cross-trained to provide both sets of services. The office has also redesigned customer service counters and signage to create a more logical flow.
At a single service counter, customers will be able obtain the following services:
• Apply for a REAL ID or a new driver’s license or state ID card.
• Renew a driver’s license, state ID or Temporary Visitor Driver’s License (TVDL).
• Register or renew their vehicle registration and obtain vehicle stickers.
• Order a new license plate.
• Join the Illinois Organ and Tissue Donor Registry.