Tuesday, February 11th, 2025, marks 2-1-1 Day, a day dedicated to recognizing the essential helpline provided by United Way. For over a decade, 2-1-1 has connected people to vital community services.
Knowing who to call is crucial in times of crisis. While 911 is reserved for life-threatening emergencies, what if you find yourself unable to pay your electric bill, need childcare, or require legal assistance? For Sauk Valley residents, the answer lies in a simple, three-digit phone number: 2-1-1. This free and confidential information and referral service connects individuals to the help they need.
National 2-1-1 Day, celebrated annually on February 11th (2/11), highlights the significance of this service. Serving Whiteside and Lee Counties residents, 2-1-1 operates 24/7, providing access to essential health and human services by text, online, and over the phone.
United Way of Lee County (UWLC) and United Way of Whiteside County (UWWC) maintain an extensive health and human services database in the Sauk Valley area. Highly trained contact specialists are available every day to assist callers with issues, including food insecurity, housing crises, homelessness, mental health, and substance use. With a database featuring over 1,000 programs and services, 2-1-1 is the go-to resource for Sauk Valley residents seeking
assistance.
Beyond the 2-1-1 phone number, the 2-1-1 website (211illinois.org) is continuously updated with advanced search features, making it even easier for community members to find resources. Texting is also an option; simply text 898-211 to reach the 2-1-1 support specialists. UWWC, UWLC, and Culver’s are joining forces to celebrate 2-1-1 Day on February 11th. Visit Culver’s in Rock Falls or Dixon and mention 2-1-1 Day to receive special $2.11 concrete mixers or cheese curds, and remember to call 2-1-1when social service help is needed.
About 2-1-1
2-1-1 is a free health and human service information and referral service, maintaining a continuously updated database of more than 300 agencies and 1,000 programs and services. Free, confidential assistance is available 24/7, online at 211illinois.org, over the phone by dialing 2-1-1, or via text at 898-211.
Organizational accreditations from the Alliance of Information and Referral Systems (AIRS) and certification by the American Association of Suicidology for crisis intervention attest to the quality of 2-1-1 services. 2-1-1 provides services with support from United Way of Lee County and United Way of Whiteside County.
