Illinois corrections officials are rolling out a new pilot program providing 775 free domestic phone minutes each month to individuals in custody. Set to run statewide through June 2026, this initiative is designed to strengthen family ties and support emotional well-being among the incarcerated population. By removing financial barriers to phone calls, the Department of Corrections hopes to make it easier for people behind bars to maintain vital connections with loved ones. Advocates say increased communication can play a significant role in rehabilitation and successful reentry as the state continues efforts towards more humane correctional policies.
“Phone calls and real-time conversations are essential for maintaining meaningful connections with loved ones,” said Illinois Department of Corrections Director Latoya Hughes. “Through the Voices of Connections pilot program, we’re ensuring that individuals in custody have consistent access to free phone minutes, making it easier to engage in the conversations that support emotional well-being, strengthen relationships, and promote rehabilitation.”
By allowing free calls over Wi-Fi from personal tablets, the program removes significant barriers between incarcerated people and their loved ones. First Lady MK Pritzker has been instrumental in piloting this initiative, collaborating with the Illinois Department of Corrections to ensure families remain connected. Advocates emphasize that consistent contact supports rehabilitation and strengthens family bonds, particularly benefiting women who serve as primary caregivers. The ongoing rollout aims to make meaningful communication a daily reality for those in custody.
“Today represents a significant development for incarcerated individuals, highlighting the critical role of maintaining family relationships, especially with children,” said First Lady of Illinois MK Pritzker. “The implementation of this initiative is highly commendable. The First Lady’s office is a champion and advocate in facilitating communication opportunities for women and their children. These services generate measurable benefits for both incarcerated persons and their families, strengthening reunification efforts, particularly for women serving as primary caregivers. Consistent communication is essential to successful reunification. Ensuring regular access to contact families for all individuals in custody is imperative, as robust communication channels are foundational to rebuilding familial ties.”
Those seeking details about eligibility, access procedures, or the broader goals of the initiative can find comprehensive answers in the official Frequently Asked Questions document.