The Illinois Commerce Commission reminds residents of the winter weather rule, effective from December 1 through March 31, to prevent utility disconnections for eligible residents. This initiative aims to ensure that no one is without electric or gas heating during the coldest months. Consumers struggling with utility bills are encouraged to contact their provider for possible enrollment in the Deferred Payment Agreement or to apply for the Low Income Home Energy Assistance Program.
“Frigid winters are a given in Illinois. The state’s winter weather rule offers peace-of-mind for individuals and families who might otherwise be struggling to stay warm during the coldest months of the year,” said ICC Chairman Doug Scott.
The cold weather rule also protects residential customers from disconnections when temperatures are forecasted to be at or below 32 F and on days preceding holidays and weekends when the forecast is expected to drop to freezing.
To protect against disconnection, customers with past-due balances should contact their utility to enroll in a Deferred Payment Agreement (DPA). If your electric or gas service has already been disconnected, contact your utility directly to see if you qualify for reconnection at less than the full amount owed.