Memorial Hospital in Carthage has once again achieved a 5-star patient satisfaction rating from the Centers for Medicare and Medicaid Services, marking its sixth year in a row with this distinction. The recognition is based on patient survey responses, highlighting positive experiences with care, communication, and overall services provided by the hospital staff. Such consistent performance places Memorial Hospital among an elite group nationwide, underscoring its dedication to high-quality healthcare. Hospital administrators say this achievement would not be possible without the commitment and professionalism of their entire team, reinforcing the hospital’s role as a trusted resource in the local community.
“Our team’s commitment to providing exceptional care truly sets us apart,” said Ada Bair, Chief Executive Officer at Memorial Hospital and Hancock County Senior & Childcare Services. “Earning a 5-star rating is an incredible achievement, but maintaining that distinction for six consecutive years is a testament to the unwavering dedication of our staff. Their compassion and pursuit of excellence shine through in every patient interaction.”