CGH Home Nursing Patient Satisfaction Award

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CGH Home Nursing has been recognized by Strategic Healthcare Programs (SHP) as a “Premier Performer” for achieving an overall patient satisfaction score that ranked in the top 5% of all eligible SHP clients for the 2022 calendar year.

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2022 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“SHP is very excited to have the opportunity to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. We commend these organizations for their determination to provide top-notch care to the patients and caregivers that they serve”, said Kevin Vogel, President of SHP.

“Having home health services available for our patients is a great asset for CGH and for the communities we serve,” said Denise Wooden MSN, RN, CDP, CRNI, Director of CGH Home Nursing. “This award is based solely on patient input from our five-county service area and is a true measure of the excellent care our home nurses provide. To receive this honor from our patients for the sixth year in a row – and in the top 5% overall – is a wonderful tribute to the dedication and commitment of our staff. It truly is the greatest compliment we can receive.”

Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.

About CGH Home Nursing

CGH Home Nursing cares for patients in Whiteside, Lee, Ogle, Carroll and Bureau counties. The fully licensed and certified caregivers on the CGH Home Nursing team – including registered nurses, physical and occupational therapists, speech pathologists, social workers and home health aides – work directly with your physician to develop a personalized care plan, all in the comfort of your own home. For more information on CGH Home Nursing services, please call 815-622-0836.

About Strategic Healthcare Programs (SHP)

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.

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