Samantha Rux from OSF HealthCare joined Wake Up Tri-Counties to talk about the new process for requesting medical records and severe storm safety. OSF St. Luke is rolling out a new process for requesting medical records, starting March 16th. Instead of walk-in requests at the hospital, patients are encouraged to use OSF MyChart for a faster, more secure experience. For those less comfortable with technology, records can also be requested by phone at 309-852-7785, by fax at 309-852-7591, or by email—details are available on the hospital’s Facebook page. Alongside this policy update, OSF reminds everyone to review emergency kits and prepare for spring storms. Severe weather training is also available on March 26th at OSF St. Mary in Galesburg from 6 to 8 PM in Room 9 of the Education Building. Registration is not required for the severe weather training.
OSF Saint Luke Medical Center has announced improvements to how patients access their medical records, prioritizing privacy and convenience. Same-day, on-site processing is being phased out in favor of standardized, secure procedures. Patients can now request records more easily through OSF MyChart, an online portal offering fast, secure, and anytime access to personal health information. Additional methods include email, phone scheduling, or faxing requests. These updates aim to streamline the process while ensuring sensitive health data remains protected. For full details or to get started with OSF MyChart, visit the center’s website or contact their health information management team directly.